Frequently Asked Questions
We've answered most of your questions, right from order related to product related and why you should choose zone? If you still think your questions are unanswered, please reach out to us.
Why choose ZONE?
100+ Years of Legacy
ZONE is backed by a family business legacy that dates back to 1921. The brand has been serving since 1999
50+ Beverage Solutions?
ZONE offers a diverse range of flavoured syrups to cater to different preferences and occasions. Our portfolio has something for everyone, be it your Desi Flavours or International ones
High Quality Standards
At ZONE, we understand that the quality of ingredients directly impacts the taste and overall experience of our beverages. We source only the finest and freshest ingredients, carefully selected to create delightful and satisfying flavors.
Helps Reduce Cost
Zone flavoured syrups can help reduce your beverage costings by upto 37%, resulting in multi-folds profits
Innovations
We believe in staying ahead of the curve. Our team of experts constantly explores new flavor profiles, beverage trends, and production methods, ensuring that ZONE beverages offer a unique and exciting experience to our customers.
Easy to Make
Zone Flavoured Syrups are easy to make with standardized recipes. We have over 500+ videos on your Youtube channel to enable anyone to make craft quality beverages
Customization
ZONE understands that different customers have unique preferences and needs. We offer customizable flavoured syrups for businesses, allowing them to tailor our products to their specific requirements
Trusted Customers
Zone proudly serves to over 27689 HORECA partners and beverage enthusiasts across India
Order Related
Get all your order questions answered in one convenient spot.
How can I order?
Navigate to a product of your choice, click on the appropriate option, and effortlessly add it to your shopping cart.
I want to order in bulk and need better price
We have upto 30% discounts running on bulk orders if you join our tiered pricing program, order directly from website.
Where is my order?
To track your order simply go to our track order page and enter your order number, we also keep on sending updates to your whatsapp number.
Can I modify my order after it's placed?
Yes, you can modify your order before it gets shipped from our end (within 3 hrs of placing the order), to do that reach out to zone.crm@solarsales.in mentioning your order number and reason to change.
What are the shipping options and delivery times?
Please note that delivery times can vary between 2-12 days depending on the location of the order. Our store is based in Delhi, India, so orders may take longer to reach certain destinations.
What is your return policy?
We accept returns within 30 days of the purchase date. The items must be unused and in their original packaging. Please read our return and refund policy for better understanding or reach out to us at zone.crm@solarsales.in
Will I get my material on time?
Our efficient supply chain and logistics systems are geared towards ensuring that you receive your materials on time and every time
Order Related
Get all your order questions answered in one convenient spot.
How can I order?
Navigate to a product of your choice, click on the appropriate option, and effortlessly add it to your shopping cart.
I want to order in bulk and need better price
We have upto 30% discounts running on bulk orders if you join our tiered pricing program, order directly from website.
Where is my order?
To track your order simply go to our track order page and enter your order number, we also keep on sending updates to your whatsapp number.
Can I modify my order after it's placed?
Yes, you can modify your order before it gets shipped from our end (within 3 hrs of placing the order), to do that reach out to zone.crm@solarsales.in mentioning your order number and reason to change.
What are the shipping options and delivery times?
Please note that delivery times can vary between 2-12 days depending on the location of the order. Our store is based in Delhi, India, so orders may take longer to reach certain destinations.
What is your return policy?
We accept returns within 30 days of the purchase date. The items must be unused and in their original packaging. Please read our return and refund policy for better understanding or reach out to us at zone.crm@solarsales.in
Will I get my material on time?
Our efficient supply chain and logistics systems are geared towards ensuring that you receive your materials on time and every time
Product Related
Get all your product related questions answered in one convenient spot.
Are your products suitable for vegetarians?
Yes, all of our products are vegetarian, some of them are even vegan
How to use Zone products ?
Our YouTube channel offers over 500 videos covering a wide range of recipes, from the fundamentals to the most intricate beverages.
We also have a recipes page, where in you can read and follow up the recipe using the video link.
Will I have to change the recipe?
It depends on the recipe, most recipes don't require any change when using products from ZONE.
Can I get samples?
Yes, you can get samples from us by filling out a quick form.
What is your return policy?
We accept returns within 30 days of the purchase date. The items must be unused and in their original packaging. Please read our return and refund policy for better understanding or reach out to us at zone.crm@solarsales.in
General Questions
How old is the brand?
ZONE is backed by a family business legacy that dates back to 1921. The brand has been serving since 1999
How many products does Zone have?
ZONE offers a range of over 50+ beverage solutions to cater to different preferences and occasions. Our portfolio has something for everyone, be it your Desi Flavours or International ones
What about quality standards?
At ZONE, we understand that the quality of ingredients directly impacts the taste and overall experience of our beverages. We source only the finest and freshest ingredients, carefully selected to create delightful and satisfying flavors.
Why do I choose ZONE over others?
- 100+ years of legacy
- 50+ beverage solutions
- Proudly produced in India
- 27,000+ customers
- Stringent quality checks
- Always Innovating
Why have I not heard about ZONE earlier?
ZONE is a beverage solutions based out of Delhi,India. The brand that has been in the market since 1999 and has been serving over 27683 Horeca partners and beverage enthusiasts across north India, we're now expanding our reach to every corner of India and world, thus you'll start hearing the name ZONE oftenly.
I want to place bulk orders
We're more than happy to work with you for bulk orders, please head over to our bulk orders page and we'll arrange a call back.
Where can we find you on social media?
You can find us on youtube, instagram and facebook.
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