Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Please note that returns will need to be sent to the following address: [902/290, Lane No.4, Industrial Area, Shalimar Village, Delhi-110088]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
We would not be able to exchange / return the product if it is opened / not in its original packaging. Also, we cannot accept returns on sale items or gift cards.


The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.



We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at

  • Shere - I - Punjab

    We’re happy with the great sales turn out of their products and the positive attitude of the team members. I have always recommended them to family and friends

  • Hindustan Trading Company

    With a partnership of over 29 year, Puran Chand has always delivered the best quality products. I recommend their products for their good packaging and reasonable pricing.

  • Anvi Sales

    We have had a great experience with Puran Chand in the past 6 years. Their quality standards, reasonable products and hands-on team members make sure you have a great customer experience

  • MM Traders

    Their good quality products and customer service make Puran Chand stand out in the market and I always recommend their products to all the customers

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